Insurance · Custom web application

Aliansa.rs

How we reduced an insurance company's quote processing time from 3 days to 20 minutes.

Timeline:8 weeks
Next.jsTypeScriptREST APIJWT AuthPostgreSQLVercel
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Aliansa.rs

20 min

quote processing time (was 3 days)

more monthly conversions after launch

0

manual Excel spreadsheets in the process

Situation & challenge

Aliansa is one of Serbia's leading insurance brokers — but their digital presence didn't match their business ambition. Agents sent quotes manually via email, clients waited up to 3 days for a response, and policy status tracking didn't exist.

The old site was a static WordPress with a contact form — no insurer system integration, no automation, no client portal. Every quote was built from scratch in Excel spreadsheets.

The goal was clear: digitize the sales process, integrate multiple insurers into one interface, and let clients track policy status online — without phone calls.

Our solution

We built a custom Next.js web application with multi-layer API integrations to three insurer systems. Agents enter data once — the system automatically generates comparative quotes in real time.

We implemented a client portal where each user can view active policies, expiration dates, and payment history. Authentication is handled through secure JWT tokens with refresh logic.

The entire project was delivered in 8 weeks — from kickoff to production deployment on cloud infrastructure with automated backups and monitoring.

"Feather Studio understood our business processes from the first meeting. The application works exactly as we envisioned — agents are happy, clients no longer wait."

Menadžment tim

Aliansa.rs, Belgrade

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