AI integrations

AI integrations are more than a chatbot widget — they require conversation design, knowledge sources, privacy, and clarity on who owns model-generated content. Feather Studio connects models (via APIs or self-hosted stacks) to your CRM, knowledge base, or documents, with cost and latency controls.

For support and sales we build assistants that know when to hand off to humans, avoid hallucinated facts, and respect brand policy. Query logging shows where users get stuck.

Document automation, ticket classification, or product recommendations need clean inputs (structured text, metadata) and quality evaluation on a representative sample before production.

Security: API keys in server environments, not the browser; minimisation of personal data; log retention aligned with policy. We help with DPIA-style thinking and user transparency where needed.

ROI may mean response time, deflection rate, or qualified leads — depending on the project goal.

If you are exploring AI in a business workflow, book a call: we pick use cases, risks, and a phased plan (pilot → scale).