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  3. Maintenance and support

Website maintenance and technical support

Updates, monitoring, backups, security and SLAs — keeping your site and tools stable after launch.

Price
from €120/mo.
Reply
within 2 business hours
Call
30 min, free
Send enquiry

01 · What you get

How we work and what you get

Price rangefrom €120/mo.

Send enquiry Pricing

After launch, sites and hosting need ongoing care: CMS, theme and plugin updates, PHP or Node runtimes, and security advisories. Feather Studio offers maintenance plans with clear SLAs — what is included, response times and how tickets are logged.

Regular backups (database + files) and tested restores reduce data-loss risk. We store copies off-site and rotate retention according to policy.

Uptime and performance monitoring: availability checks, alerts on outages or error spikes, Core Web Vitals reviews and spots where load regressed after a change. Fast diagnostics save hours of debugging.

Security patches and hardening: admin access limits, 2FA where possible, brute-force protection, WAF rules when needed and user account reviews. After major updates we smoke-test key pages and forms.

Editorial support: help publishing news, seasonal banners or small template tweaks within agreed hours. Larger functional work is scoped as mini-projects with separate estimates.

Client reporting can be monthly: what was updated, performance metrics, incidents and recommendations. Transparency builds long-term trust and prevents silent technical debt.

Book a consultation if you need to take over maintenance of an existing site or continue after our build. We review the current state, risks and propose a plan that fits your traffic and system criticality.

Free project call

The call takes 30 minutes. We reply within 2 business hours and send a written proposal within 2 days.

Send enquiry

02 · Example project

Matica

matica.rs

WooCommerce B2B · catalogue and buyer accounts

Visit the website

matica.rsexample project

Matica

03 · How we work

Timeline and price are in the proposal before we start.

You see progress every week. After launch you get a Search Console and GA4 report, not just an invoice.

  1. 01 · 30 min

    Call

    Goals, audience, timeline and budget. Free, in person or online.

  2. 02 · 2 days

    Proposal

    Scope, price and plan in writing, with no small print.

  3. 03 · 2–12 wks

    Build

    Design, development and content, with a review every week.

  4. 04 · 30 days

    Measure

    Launch, Search Console and GA4, and a report after 30 days.

04 · Frequently asked questions

Frequently asked questions

Don't see your question? Email office@featherstudio.rs.

How much does monthly website maintenance cost?

Feather Studio's Maintenance starts from €120/month and includes hosting, SSL, updates, daily backups, uptime monitoring and small changes up to 30 minutes. Maintenance Plus (€240/month) adds up to 2 hours of changes a month, technical SEO monitoring and a monthly report. The SEO Growth package starts from €990/month and includes active SEO optimisation.

What happens if the site goes down or gets hacked?

The Maintenance package includes regular backups and monitoring. In case of an issue, we respond as a priority during working hours. Security incidents (hacks) are handled within the package — restore from the latest backup and security hardening.

Can I hire maintenance for a site you didn't build?

Yes — we take on sites built by others. Before taking over, we run a technical check and give an assessment of the state. If changes are needed to bring it into our system, we transparently say what and how much it will cost.

Are WordPress updates included in the price?

Yes — the Maintenance package includes regular WordPress core, theme and plugin updates with testing before applying to production. This prevents most security vulnerabilities and ensures compatibility with new PHP versions.

07 · Contact

Let's get your website working for you.

A few sentences about your business and timeline are enough. We reply within 2 business hours with a concrete next step.

office@featherstudio.rs
Mon–Fri 9am–6pm CET · Belgrade

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